Legal
Return Policy
Last updated: September 2026
Why We Don't Accept General Returns
Press-on nails are a personal-care product that comes into direct contact with skin and nails. For hygiene reasons, we're unable to accept returns or exchanges once an order has been delivered — including for reasons like sizing, change of mind, or shade preference.
When We Do Accept a Return
We'll gladly make it right if your order arrives:
- Damaged in transit
- Incorrect — a different shade or item than what you ordered
- Missing an item that was part of your order
How to Report an Issue
Contact us within 48 hours of delivery with your order number and a photo of the item as received. We'll review and confirm next steps — a replacement or a refund per our Refund Policy.
Not Eligible for Return
- Sets that have been worn or applied
- Sets without their original packaging
- Reports made more than 48 hours after delivery